Blog
Archive for October, 2012
Stop Emailing Your Customers!
Your customer email list is one of the most valuable assets you have. These are people who have opted into your business and essentially said “I like you and its okay if you market to me.” There is no more powerful list than this as you already know they know who you are, they have [...]
Ridiculously Great Customer Service
Have you ever noticed every so often, a business completely shocks you with amazingly good customer service? It might just be a rock star employee or perhaps the entire business follows this strategy but when it happens, you can’t help but notice. Sometimes it’s walking into a business and they remember your name. Other times [...]
You’ve Only Just Begun
Some time ago, I wrote a blog called SEO is a Waste of your Time and it’s become one of my most useful tools when trying to explain how search marketing works and what you have to do if you plan to succeed in your online business and get search engines to pay attention to [...]
So, What’s in a Billion?
This past week, Facebook announced it finally surpassed one billion users. While everyone in the social media industry has known this was getting closer and closer you still have to stop and say “Holy cow that’s a lot of people on Facebook every day!!!” These aren’t just the casual “yes I signed up on Facebook,” [...]
